Privacy Policy

At Volyx Hosting (“Volyx”, “we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services. 1. Information We Collect We may collect the following information: 1.1 Personal Information Full name Email address Phone number Billing address GST details (if applicable) 1.2 Account & Service Information IP address Login activity Service usage data Support tickets and communications 1.3 Payment Information Payment transaction IDs Payment method type ⚠️ We do not store sensitive payment details like card numbers or CVV. Payments are processed via secure third-party gateways. 2. How We Use Your Information We use collected data to: Provide and manage hosting services Process payments and invoices Provide customer support Send service-related emails (renewals, downtime, security notices) Prevent fraud, abuse, and illegal activity Comply with legal obligations under Indian law 3. Legal Compliance (India) Volyx Hosting complies with: Information Technology Act, 2000 IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 Applicable Indian regulations We may disclose information if required by law enforcement or government authorities under lawful request. 4. Data Sharing & Disclosure We do not sell or rent your personal data. We may share data only with: Payment gateways Domain registrars Infrastructure providers (servers, DDoS protection) Legal authorities when legally required All third parties are required to maintain confidentiality. 5. Data Storage & Security Data is stored on secure servers with restricted access Industry-standard security measures are used While we take strong precautions, no system is 100% secure 6. Cookies & Tracking We may use cookies to: Maintain login sessions Improve website performance Analyze traffic You can disable cookies in your browser, but some features may not function correctly. 7. Data Retention Account data is retained as long as your account is active Billing records may be retained for legal and tax compliance Upon account termination, data may be deleted after a reasonable period unless legally required 8. User Rights You have the right to: Access your personal data Request corrections Request deletion (subject to legal requirements) Withdraw consent for marketing communication Requests can be sent to our support email. 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. 10. Children’s Privacy Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors. 11. Policy Updates We may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of services indicates acceptance. 12. Contact Information Company Name: Volyx Hosting Location: Uttar Pradesh, India Email: support@volyx.in Website: https://volyx.in